Thank you for choosing sehatekhas.com. We are committed to delivering your health and wellness products in a safe and timely manner. Please review our shipping policy below:
1. Order Processing Time
All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on Sundays or gazetted public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Delivery: 3 to 5 business days.
- Free Delivery: We offer FREE shipping on all orders over [Insert Amount, e.g., Rs. 2,500].
Note: Delivery delays can occasionally occur due to weather conditions, strikes, or courier logistical issues.
3. Cash on Delivery (COD)
We offer a Cash on Delivery (COD) facility for our customers across Pakistan. Please ensure you have the exact cash amount ready at the time of delivery to avoid any inconvenience.
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email or SMS once your order has shipped. This message will contain your tracking number(s). The tracking link will become active within 24 hours of dispatch.
5. Damaged or Lost Packages
At sehatekhas.com, we ensure secure packaging for all our products. However, if you receive a damaged item or your package is lost in transit, please contact our customer support team immediately at sehatekhas@gmail.com or call us at 03356361970. Please save all packaging materials and damaged goods, and provide pictures if possible, so we can process your claim quickly.
6. Incorrect Address or Undelivered Packages
Please ensure that your shipping address is correct before placing an order. If a package is returned to us due to an incorrect/incomplete address or multiple failed delivery attempts, the customer may be responsible for the re-shipping costs.
Contact Us If you have any further questions regarding your shipping details, feel free to reach out to us:
- Email: sehatekhas@gmail.com
- Phone: 03356361970
